Fire Beam Support & Training

Our customer care team is here to support you; whether you need documentation, advice, or help planning upgrades. You will always speak to someone who understands fire safety, and is committed to keeping property and people protected.

Fire detection is not just about installing equipment – it is about knowing you have a team behind you, who responds quickly, to keep your installations compliant and fully operational, at all times. Our support and training are built around one goal: ensuring your Fire Beam detection performs flawlessly when it matters most.

A fire detection system is only as effective as the people who operate it, and install it, as well as the service and maintenance teams. Our comprehensive, and in-depth training support, ensures your engineers understand how our detection works, and how to keep your site safe and compliant every single day.

Training on all our products is available upon request. This can be at your offices, or, we can host you at our dedicated training centre in Bedfordshire. Training is comprehensive, and ensures that you will be familiar with our products and their use, as well as a clear understanding of fault finding, in the unlikely event that this should this prove necessary.

We are also able to tailor this training to meet your full requirements, based on each candidate’s own knowledge and skills level. When you require additional advice, or you have encountered an issue, our team is on hand to support you.