Fire Beam Support & Training

Dedicated To Supporting Our Customers Around The World

Our advanced technology, simplicity of design and ease of use have resulted in the most reliable optical beam detection available today. Backed by a five year guarantee and industry acclaimed technical support for years of trouble free service.

Technical Support

By following the User Guide you should have no problems commissioning the beam, but if you require help or just want to understand more about how the beam works then please get in touch.

Please contact us for Technical Support

Simply get in touch with us and we’ll be happy to help. This service is available 24 hours a day, 7 days a week.

Fire Beam Technical Support
Fire Beam BLUE App

Fire Beam BLUE Support

The Fire Beam BLUE App for both iOS and Android devices can be downloaded from the relevant app store for your device.

If you need any further assistance please visit the dedicated Fire Beam BLUE Support Site where you’ll find a comprehensive FAQ and links to additional support materials.

Product Training

We consider training to be an important part of our service to you. We are happy to organise free training for you and your colleagues either at your offices, or at our office in Dunstable (Bedfordshire, UK).

Please contact us to arrange your Product Training

Discover first-hand how our products are renowned for their quality and reliability, delivering performance that will stand the test of time.

Fire Beam Training

Fire Beam Documentation & Downloads

The following downloads, and more, can be obtained from the User Zone section of the website. It allows access to additional content and downloads that are not available as standard. By creating a User Zone account you will have permanent access to our online resources that you can download freely at any time, without having to register your details again.

If you have any questions about our products, would like to purchase, or require product support…